Sephra - Company Information
Sephra embarked on its remarkable journey in the USA back in 2003, pioneering the art of chocolate fountains and introducing groundbreaking innovations that transformed ordinary events into extraordinary, unforgettable occasions. From the very beginning, Sephra set itself apart as the only brand with sanitation approval, ensuring that its chocolate fountains not only delighted but also met the highest standards of safety and hygiene.
On the other side of the Atlantic, a parallel narrative was unfolding in the UK. It all began in a modest garage, where the concept of renting out chocolate fountains ignited a fervent passion for sharing indulgent moments. The pivotal year of 2008 marked a turning point when Sephra Europe's Managing Director recognised the immense potential and forged a partnership with the original Sephra in the USA, becoming a distributor and heralding the birth of Sephra Europe.
Sephra Europe's journey continued to flourish, evolving from merely distributing chocolate fountains to offering an ever-expanding array of delectable dessert products. Fuelled by an unwavering commitment to quality and a relentless pursuit of innovation, Sephra Europe captivated a broader audience. The narrative reached a significant milestone in 2019 when Sephra Europe acquired the brand from the original Sephra in the USA. This acquisition allowed Sephra Europe to further solidify its status as a trailblazer in the industry.
From its humble beginnings in the world of chocolate fountains to its evolution into a comprehensive one-stop-shop dessert solution provider, Sephra's journey serves as a testament to the profound impact of passion, innovation, and unwavering commitment to excellence. The legacy of the brand continues to unfold, driven by an unswerving commitment to enhancing the joy of sharing delectable moments with loved ones.
One-Stop Convenience
Why hassle with multiple suppliers when you can find everything you need in one place? Embrace the simplicity of our one-stop-shop approach. Sephra offers a comprehensive range of culinary solutions, from top-quality dessert crafting equipment to elegant packaging, from exquisite ingredients to essential culinary tools. We are your singular destination for all your catering needs.
Extensive Selection
Whether you're a seasoned professional chef or an enthusiastic home cook, our extensive range of dessert catering equipment and supplies is designed to cater to your every need. Our product lineup includes a wide variety of consumables, featuring our signature chocolate collections, easy yet delicious bakery mixes, delectable sauces, and an array of confectionery delights like marshmallows, fudge, and honeycomb. But we don't stop there. Our equipment offerings span waffle makers, crepe makers, donut makers, and more, transforming your dessert visions into mouthwatering realities. And, recognising the importance of presentation, our comprehensive range extends to packaging solutions that ensure your creations are showcased in all their splendour. Want to leave your unique mark? Our packaging can be custom printed, allowing you to proudly display your brand. Get in touch with us for a quote and add a personal touch to every delightful creation.
Unparalleled Guidance & Assistance
At Sephra, our customers are the cornerstone of our business. Whether you're embarking on your culinary journey or expanding your culinary horizons, our dedicated support team is here to offer invaluable advice, solutions, and a seamless purchasing experience. We are deeply connected with numerous established dessert parlours, providing us with a wealth of practical experience that we willingly share with you. Your success is our priority, and we're here to support you every step of the way.
Crafted with Quality and Reliability (Plus our own dedicated Servicing Department!)
In the catering industry, we understand that quality and reliability are of the utmost importance. That's why, at Sephra, we go the extra mile to source our products from reputable manufacturers renowned for their craftsmanship and durability. When you choose Sephra, you're making an investment in equipment that will not only meet but exceed your expectations, standing the test of time in the demanding culinary world.
We also recognise that even the most reliable equipment may require servicing or repairs over time. That's why we've assembled a team of highly trained technicians ready to swiftly attend to your needs and restore your business operations to full efficiency. Our state-of-the-art repair facilities, staffed by skilled engineers, are equipped with an extensive inventory of spare parts to ensure a prompt and effective solution for your equipment.
Rest assured that your valuable equipment is in capable hands. We offer the convenience of equipment collection, repairs, or servicing, all managed efficiently and professionally. Once your equipment has been expertly attended to, we rely on the dependable DPD priority courier service to swiftly return it to you, minimising downtime and ensuring your culinary endeavours continue without interruption. Your satisfaction and peace of mind are our top priorities.
Nurturing Partnerships and Innovation
At Sephra Europe, we're committed to building enduring relationships with our customers, whether you run a well-established dessert chain, a thriving independent cafe, or an emerging sweet spot. We treat every client with equal care and dedication, ensuring your success is our top priority.
In the ever-evolving culinary landscape, staying ahead is essential. That's why we offer cutting-edge and innovative products to keep your creations fresh and exciting. We continuously strive to introduce new innovations in line with the latest trends, so your offerings remain enticing.
Our commitment to customer satisfaction drives us to undertake groundbreaking bespoke projects that leave a lasting impression. From the awe-inspiring Ghirardelli chocolate wall to custom chocolate fountains, we push the boundaries of what's possible in the world of chocolate. We've also expanded our innovative portfolio to include self-serve popcorn machines, offering a fun and interactive way for customers to enjoy fresh, hot popcorn. And our rotary donut machines bring a delightful twist to traditional donuts, crafting them in a unique, rotating fashion for the perfect blend of flavour and texture.
With each innovative project and product addition, Sephra Europe continues to raise the bar in the culinary industry. Our unwavering commitment to excellence and the desire to provide exceptional experiences drive everything we do. Sephra remains your trusted partner in culinary innovation, dedicated to creativity, quality, and, above all, customer satisfaction.
If you have a unique concept that requires a product not currently in our inventory, don't hesitate to reach out. Let's collaborate to explore potential solutions together.
Global Reach and International Service Excellence
At Sephra, we take pride in our ability to serve customers worldwide, both directly and through our extensive network of distributors spanning South America, North America, Europe, Russia, the Middle East, Africa, Oceania, and Asia. Our commitment to delivering exceptional culinary solutions knows no boundaries.
From our world head office in Scotland, UK, we coordinate an efficient logistics operation that ensures the swift delivery of goods to our customers. Thanks to our trusted transport partners, we can expedite deliveries, sometimes reaching our clients in as little as 24 hours. We understand that time is of the essence in the culinary industry, and we make it our mission to keep your operations running smoothly.
Our UK-based Service Centre is the direct international source for authorised parts and service for 230/240v Sephra products. Whether it's part of routine maintenance, chargeable repairs, or warranty-related issues, our Sephra-trained engineers are dedicated to ensuring that your equipment operates at peak performance for years to come. Your satisfaction and the longevity of your equipment are our top priorities, no matter where you are in the world.
Sephra